Provides day-to-day support of Stemz Lab applications currently in use.
Responds to incidents assigned to the support team, diagnosing and working through to resolution. •
Collaborates with other Support Team members as well as lab operations, various vendor and technical teams.
Monitors data transfers and system-to-system interfaces; addresses issues if detected.
Manages user accounts, systems access, etc.
Collaborates with lab teams in planning, design, implementation and testing.
Identifies alternatives; evaluates and puts proposed solution to the test.
Participates in activities related to the rollout of new lab deliverables across sites and integration testing.

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LIS Implementation Specialist