Roles & Responsibilities:
- Oversee the installation and maintenance of software applications in order to streamline business operations.
- Optimizing software application performance, installing updates and performing debugging procedures.
- Performing analyses on software application functionality and suggesting improvements.
- Ensuring effective front-end and back-end functionality of applications.
- Consulting with the software development team, internal users and clients to improve application performance.
- Managing code migration across environments to ensure continued and synchronized functionality.
- Establishing the root causes of application errors and escalating serious concerns to the Senior Engineer.
- Keeping a record of configuration changes and scheduling application updates.
- Documenting processes and monitoring application performance metrics.
- Providing front-end support to clients and colleagues in other departments.
Job Requirements:
- B Tech Computer Science / IT with 5-8 years of work experience as an application support engineer in a related field.
- Good communication & team handling skills.