Work Type: Full Time
Greets and register all VISA applicants into the clinical management system with utmost accuracy and details.
Directs and help/guide them with any required details; including handling incoming calls.
Manage the reception area to ensure effective telephone and e-mail communications both internally and externally to maintain professional image and as per agreed SOPs.
Cash handling – ensuring that the customer is billed with utmost accuracy.
Ensure that each VISA applicant is attended within the permissible time to reduce wait times and maximize customer experience.
Taking VISA applicants on the process involved in the visa medical check-up.
Verifying the documents & authenticate the applicant.
Explain the complete journey of applicant process.
Resolve queries & provide clarification if any.
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